"If you can't explain it simply, you don't understand it well enough."
― Albert Einstein
“John is also a gifted and enthusiast presenter for us at conferences and on webinars.”
— Kevin Payne | VP Corp Marketing @ Synchrony Financial
In this webinar, we will use the Aug 2022 Coresight Research survey of US holiday shoppers as the basis of an in-depth talk about what retailers should expect - and prepare for - to have a successful Holiday 2022…
Learn how to capitalize on the massive gifting economy which, according to Coresight Research, will grow to $816 billion by 2024. Shopping for gifts is a very different journey than someone shopping for yourself, and the customer may be nothing like your gifting customer…
This special edition CommerceNext webinar on Star Wars Day 2022, Wednesday, May the 4th, will help you harness The Force and prepare for the future of customer engagement and look at the intersection between customer service, experience and acquisition…
2021 was another unprecedented holiday season with consumers spending $204.5 billion - up over 8.6% year over year. Retailers that have mastered gift giving got their share. For the second year now, we asked Lauren Freedman (President, the e-tailing group) to present…
As we enter the holiday shopping season, we wanted to dive deep into gifting to help our community prepare for what’s ahead. This webinar will start with consumer research on shopping plans for this holiday. The research will cover the types of purchases consumers…
Gifting is an important part of ecommerce and can be lucrative for retailers that get it right. This webinar will feature the results of a research study of how gifting was being managed by 50 online retailers spanning seven categories. Following the presentation, a panel…
With ecommerce sales at an all-time high, retailers can expect increased online traffic to continue all year. Now is the time to refine the strategies you’ll need to be successful. With that in mind, CommerceNext begins our 2021 weekly webinar series by examining how to…
It is not surprising to discover that Americans spend almost one trillion dollars every year giving gifts. Just think about how many opportunities there are to express love, gratitude and joy: making holiday wishes come true, celebrating a wedding or birthday…
Even before this year's challenges, the growth of ecommerce and digital experiences was increasingly changing the face of retail and gifting. This session reviews learnings from the 2019 holiday season, how Mother's Day/ Father's Day 2020 was different than…
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